The core: PHOENIX Cloud · Overview
Users, roles and permissions
Your team and your clients each see only what they should. The roles in Sourcing Management and how permissions work.
Every person who signs in to your site has a role. The role decides which screens they see, which records they can open and what they can change.
Roles in Sourcing Management
| Role | What they can do |
|---|---|
| Administrator | Everything, including settings, your brand and users |
| Sourcing Manager | The whole sourcing desk, including internal fields such as factory cost and margin |
| Sourcing Agent | Requests, quotes and orders; cannot delete requests |
| Client | The portal only: their own requests, quotes, orders and messages |
The demo gives you three of them as ready logins (Admin, Manager and Client). See Try the demo.
What clients never see
Clients sign in to the portal, not the back office. Factory names, factory prices and your margin never reach them. See the Client portal guide.
How permissions work
- Per role, per kind of record. Permissions are set on each kind of record (request, factory, invoice and so on): read, write, create, delete, submit.
- Per owner. A client user sees only the records of their own company.
- Per field. Internal fields are hidden from roles that should not see them.
- Logged. The activity log records who changed what and when.
Adding people
The Administrator adds team members and gives each a role. Clients are invited from their customer record and set their own password from the invitation email. There are no per-user fees on the Sourcing Management plan.
Related pages
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Client Portal Guide
What your clients see on the portal, how to invite their buyers, and what stays hidden from them.
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Security
How your site is kept apart from others, who can change it, and how access is controlled and logged.
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Your own site and database
Every company gets its own private site, database and files. What is on your site and who can sign in to it.
Still have a question?
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